Why Authors Shouldn’t Mention Their Negative Reviews

 In Kell's Blog

I know people have discussed this before. However, this is such a big pet peeve with me that I want to talk about it—and it should be a big pet peeve with anyone who has ever read, written, bought, or sold a book.

Reviews. Reviews are something authors want to have and readers can be somewhat shy of giving. But there’s a reason for the readers being shy … and that is generally because of the authors themselves.

In this post, I’ll be talking about how authors sabotage their own chances at getting honest reviews through their nasty behavior—and how you can not do that yourself!

It’s hard to find an author group on Facebook, or anywhere really, where authors aren’t complaining about their reviews.

Specifically, their negative reviews.

If you don’t believe me, you’ve probably not been a part of an author group! Or else you’re only a part of really amazing author groups, in which case, I applaud you. You have good taste.

But if you’re an author, here’s the thing …

You’re going to get bad reviews.

Every author ever has gotten a bad review. There is not one author (at least, not one who’s sold more than three books) who has had every person adore their book.

Why? Because reading tastes vary. Because books are a subjective craft. Because people have opinions.

And should we whine about it? No.

If you don’t toughen up, you won’t make it.

I mean it! I know nowadays the idea of “toughen up” is unpopular, but it’s true. We need to toughen up. We need to stop crying because someone didn’t like our book.

And the same goes for “troll reviews” or reviews where someone just complained that their Kindle didn’t download your book or … whatever.

You cannot control your reviews. You can’t. So stop whining and keep writing and don’t think about it.

Authors are continually being watched by their fans. You want to be a dash of sunlight in their lives — not a pile of mud for them to sludge through.

Be positive and happy, and your readers will be positive and happy.

If you can’t take it, don’t read your reviews.

Att all. That’s the fix — not ranting about it 

But ranting is healthy, right?

Yeah, to a degree. Ranting about stupid stuff (e.g. reviews) gets on my nerves, but if you’re really bothered (and by then it’s too late to not read the review), ranting can be healthy.

But save it for a friend or family member. Private message someone who loves you. Don’t post it on a forum of 300 of your “like-minded” peers (many of which are readers) — and never post it somewhere where the reader might see it.

Remember, writers are readers.

Whenever I see a writer complain about a review — even if it’s just “boo-hoo, someone rated my book one star!” — I think, “I am never going to buy from that author.”

Why? Because I’ve had at least ten authors message me, post in groups, or otherwise contact me and complain about my reviews.

And it’s annoying, and it’s sickening, and sometimes it’s scary. I don’t need to apologize to them (or to anyone) for my opinions. Even if I did, it would not be their job to tell me so.

Therefore, if I see an author complaining about a book, I think, “Well, there’s an attack waiting to happen.” So I avoid reading their books — because even if I think I’ll like them, I don’t want to risk disliking them.

And readers think like this, too.

I know because I’ve had dozens of readers complain about authors attacking, stalking, and harassing them. It’s sickening, and it needs to stop.

We have to be the kind of people in this world who spread sunlight — not shadows. Or readers aren’t going to come back … and they’re not going to review.

The author community is sabotaging its chances at honest reviews because when readers really are honest, the authors don’t like it.

So let the reviewers review.

In the long run, if you stick with it and don’t throw baby fits over people not liking your book, you’ll make it. And there will be one hundred 5 star reviews to every 1 star review.

But I’ll be honest with you — based on my observations, the authors who complain about people who don’t like their books are the ones that give up.

Why? Because they were writing for affirmation. And that’s not why we write.

We write first for God, second for ourselves, and third for our fans.

We do not write for the 1-star readers. So why worry about them? They’ll leave in time, and 1-star reviews IMPROVE your chances of succeeding — they do not lessen them.

I think there’s also a matter of karma involved. I don’t really believe in karma, but it does seem like the whiniest authors don’t last long. They seem to kinda disappear off the face of the earth — probably because no one wants to be around them!

Also …

I don’t like reading books with all 5-star reviews.

Perhaps it’s my contrary-ism or perhaps it’s just the lack of reality in a book everyone likes, but I have skipped books because everyone is drooling over them.

That reads “paid reviews” or possibly “only her family reviewed this book” to me.

Also, sometimes reviews tell me things I need to know about the book — you didn’t want me reading your book if it has a lot of sex in it (which your reviews so kindly pointed out), anyway, because I would’ve reviewed it badly, too. (I’m not your ideal reader in that case, so you do not want me.)

On the flipside, someone who prefers steamy books might be like, “Hey, this looks like my thing!” and buy it based on the negative review.

Your books are just not for everyone.

I know so many readers who want everyone to buy their book. And frankly? Y’all are marketing wrong.

Your book has a niche. Maybe it’s somewhat broad — a lot of people read romance — or maybe more narrow — not everyone enjoys sci-fi space monkeys with a vampire murder mystery subplot.

Sometimes negative reviews can indicate that you’re marketing to the wrong crowd.

You’re a contemporary author — of course this fantasy reader thought your book was boring and unimaginative!

You write for children, yet you’re marketing to adults, and they think your story is immature.

Maybe Granny’s book club wasn’t the place to start with your steamy romance.

So when you get a review and the book just wasn’t for them, that means “shift your marketing tactics” not “complain about the reader reading a book they didn’t enjoy because you told them it was something they would enjoy.”

In summary, let’s all not mention our negative reviews.

We’re not helping ourselves succeed by putting other people down or letting our feelings get hurt by something that will be forgotten tomorrow.

Grin and bear it, authors. There will be hundreds of five star reviews in your future if you keep at it — and don’t complain!

TTFN!

~Kell~

P.S.

What are your thoughts on the reviewer/author relationship? Have you ever gotten in an altercation over an unsolicited negative review?

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Showing 18 comments
  • Ryana Lynn
    Reply

    I’ve seen negative reviews about a friend’s book that really miffed me, but I refrained from saying anything to the reviewer. That’s the only time I’ve ranted to writer buddies (not the author in question, I’m not sure if she read it) about a review.

    Now, personally, I’ve not gotten an overtly negative review (not many people have reviewed my books) but I’ve had people disagree with some style choices, while others loved it. I’ve had comments made about some things I included in my story they thought wasn’t needed, but to be honest, it didn’t make me mad. I actually found it amusing.

    But I’ve definitely witnessed other readers getting harassed for negative reviews and it really irritated me. If you can’t take the heat, get out of the kitchen! I hope I never become that author…

    Fabulous post, keep up the good work!

    • Kellyn Roth
      Reply

      Yup, pretty much! I’ve seen a ton of author/reader and even reader/reader bullying over reviews going on! It’s ridiculous. Just let people have their opinions and don’t interfere. 😉 Even if their opinions don’t make sense to you!

      Yup, I, too, have ranted to friends, privately, over reviews. But only when I’m sure that it won’t turn any of my friends off (can be hard to say with internet friends).

    • kassieangle
      Reply

      Comes to comment “I haven’t had any real negative reviews”…sees Ry’s comment…starts wondering if she’s talking about my book… 😆

  • Madison Grace
    Reply

    I’m waiting for that one offended author to ironically leave a negative review on this post. 😂😂

    This post was so good I kept rereading parts of it. Thanks so much for sharing this! It really bugs me when authors overreact about things like this, too. Can’t they just… move on and write? :’)

    • Kellyn Roth
      Reply

      LOL! Yes, that is totally gonna happen at some point … 😛

      Awww! Thank you! That’s hugely good to hear! <3 Yup! Agreed. Just write the next book ...

  • evaschon
    Reply

    I cannot applaud this post loudly enough. <3 Like you, I'm REALLY turned off by books that have only five-star reviews. I've been sucked into purchasing more than one indie book because the author's friends all posted glowing reviews…and then the book didn't live up to the hype. 😛 And yeah, the whole 'authors complaining about/responding to bad reviews' thing…DO NOT GET ME STARTED. 😀

    Awesome post!

    • Kellyn Roth
      Reply

      YUP! Same here! Most of the books that most of the indie world has loved have been … not my thing? Or just not gritty enough or not exciting enough or not well-edited enough … lots of people tend to be LESS critical of debut author’s books or indie author’s books, and I’m like, “… but no.” 😛

      Pretty much! Authors need to stop …

  • PennyTheBean
    Reply

    This is a really hard, but INVALUABLE lesson to learn before becoming a published author. I’m not yet, but I know just from doing beta/alpha reads that it is soooooooo hard to refrain from getting mad at readers for saying things that prick your heart about your book! But the worst thing we can do is go on social media and complain or even message the reader. After all, even if they didn’t like it, they were kind enough to buy/read your book, so at least we should give them that!
    Every author should read this post!! Great work, Kellyn!

    • Kellyn Roth
      Reply

      AGREED! I rank it among the top reader/author relationship things that an author needs to learn, and high amongst just “things an author needs to learn.” Authors need to just let it go!

  • Kasey @ The Story Sanctuary
    Reply

    You made some great points here. I especially liked what you said about saving your rant for a friend or family member. There’s a time and a place, for sure! 🙂

    • Kellyn Roth
      Reply

      Thanks! Yes, I agree – I wouldn’t want to say “you can never vent” … just that it’s not wise to do so publicly!

  • Andrea Cox
    Reply

    Great article, Kellyn. Thank you for speaking the truth about negative reviews. They serve multiple purposes, but providing fodder for public (or one-on-one with the reviewer) author rants should never be one of them.
    ~~~
    “Because even if I think I’ll like them, I don’t want to risk disliking them.” This has been my perspective for over a year now, since I was bullied by an author I once admired. The risk of being bullied again is not worth the temporal pleasure any book might give. I would rather reread a favorite book than take a risk on an author who is known to bully or attack their readers (or their friends’ readers) in a public or private way. Either way is emotional and verbal abuse, and it must stop.

    • Kellyn Roth
      Reply

      Yup! It’s really just unfair … authors call for reviews then insist upon everyone liking their book, etc. It’s even worse when authors try to recruit their fans to be fellow bullies … I have seen that happen, and it’s so ridiculous!

  • kassieangle
    Reply

    I don’t have a ton of reviews yet so I haven’t had any real negative reviews, but I’m sure they’ll come along someday. Even then, I know sometimes reading negative reviews convinces me to read a book, so it’s not really a bad thing. I’m so attached to my stories I’d probably get my feelings slightly hurt by a harsh review, but negative reviews aren’t necessarily harsh. But in any case, why would you confront the reviewer about it?? 🤪 That just…seems weird.

    • Kellyn Roth
      Reply

      I’ve seen authors do it more times than I can count – especially if the person is a fellow author, they seem to feel a desire to do so. Or they can do it if they feel the reviewer wasn’t fair, etc., but in truth, it’s just distasteful. Not classy at all! But yeah, it confuses me, too … just leave people alone! This is the internet – almost everything is gonna come back to bite you. 😉

  • Jessica Martinez
    Reply

    I will admit that I have posted about negative reviews for moral support in public. But just, like, “first one-star, boo.” I’ve never mentioned any reviewer by name, ever, because you never know if they are in the group you’re in. I’ve never been upset with any reviewer (upset about the review, but not AT the reviewer, if that makes sense). I’ve certainly never been angry about their opinion, and I would never, never, ever confront a reader over their opinion and risk making them uncomfortable. Never.

    I did one time share a negative review that someone left, because it was so creative and fun to read that I couldn’t even be mad about it, and I thought it might entertain other people, too, haha.

    Bad reviews sting. They just do. No sense in trying to pretend they don’t. But I’ve found that the more reviews I get overall, the less I’m bothered by the bad ones. Eventually they sting less and less, and you just kind of shrug and move on, because you’re busy building a writing empire and you don’t have time to focus obsessively on one person’s opinion. So, if you hang in there it does get easier. 🙂

    • Kellyn Roth
      Reply

      Yup! Honestly, criticism and rejection is a part of life, and everyone needs improvement, so one has to come to expect it … and to expect people who don’t know what they’re talking about to talk … and to expect people to be mean or trollish. Sadly, it’s just the world we live in – and it has to be dealt with.

What do you think of my thoughts?

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